Privacy Policy

Psy Signs Pvt Ltd · Last updated: February 2026

Psy Signs Pvt Ltd processes personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules.

1. Data We Collect

Personal data collected includes name, contact details, age, payment information, and mental health-related information shared during consultations. Psy Signs does not actively monitor or store therapy session content unless required by law.

2. Purpose of Collection

Data is collected solely for facilitating services, processing payments, maintaining platform security, and complying with legal obligations. Psy Signs does not sell or commercially exploit personal data.

3. Sharing with Your Doctor

You may choose to share your health information and session notes with your treating doctor or specialist outside the Psy Signs platform. This sharing is entirely voluntary and can be initiated from your account settings. Psy Signs will only share your data with third-party healthcare providers upon your explicit written consent.

4. Security

Reasonable technical and organisational security measures are implemented to protect your personal data; however, absolute security cannot be guaranteed. In the event of a data breach affecting your rights, we will notify you as required by law.

5. Your Rights

Users have rights to access, correct, delete, or withdraw consent for their data, subject to applicable legal requirements under the Digital Personal Data Protection Act, 2023. To exercise any of these rights, please contact help@psysigns.in.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Some data may be retained as required by law or for legitimate business purposes after account deletion.

7. Cookies & Tracking

We use cookies and similar technologies to maintain your session and analyse platform usage. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

8. Contact

For privacy-related inquiries, please contact our Data Protection Officer at help@psysigns.in.

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